Privacy Policy
Last Updated: September 1, 2026
At Unique Group Egypt, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, contacting us, or interacting with our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
When you visit or use our website, we may collect information that you voluntarily provide to us, including:
Full name
Phone number
Email address
Billing and shipping address
Delivery details
Information provided when placing an order
Information submitted through contact or inquiry forms
Account information, if you create an account
Any other information you choose to provide to us
When you place an order, we may also collect information necessary to process and fulfill your purchase.
We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided by you voluntarily.
2. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider.
Unique Group Egypt does not intentionally store your complete credit or debit card number, CVV, or other full payment credentials on our website.
Payment providers may have their own privacy policies and terms governing how they process your information.
3. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders
Confirm and communicate with you about your orders
Arrange delivery and shipping
Contact you regarding inquiries or requests
Provide customer support
Process payments through authorized payment providers
Manage your customer account
Improve our website, products, and services
Understand how visitors use our website
Detect and prevent fraud, abuse, and security issues
Maintain the security and functionality of our website
Send marketing communications when permitted and where you have provided the necessary consent
Comply with applicable legal and regulatory requirements
We only use your information for legitimate business purposes and in accordance with applicable laws.
4. Information Sharing
We do not sell or rent your personal information to third parties.
We may share certain information with trusted service providers when necessary to operate our business and provide services to you.
These may include:
Payment service providers
Delivery and shipping companies
Website hosting and technical service providers
Website analytics and performance services
Advertising and marketing platforms
IT, security, and fraud-prevention providers
Professional advisers or authorities where legally required
We only provide service providers with information that is reasonably necessary for them to perform their services.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience and website functionality.
Cookies may be used to:
Remember your preferences
Keep items in your shopping cart
Maintain your login or account session
Understand website traffic and usage
Measure the effectiveness of our advertising
Improve website performance
Provide relevant advertising and marketing
Some cookies may be placed by third-party services that operate on our behalf or provide functionality used by our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions, including shopping cart and checkout functionality.
6. Analytics and Advertising
We may use third-party technologies such as analytics and advertising services to understand website activity, measure advertising performance, and improve our marketing.
These services may collect information such as:
Pages visited
Products viewed
Actions taken on the website
Device and browser information
Approximate location
Referring website
Website interaction information
For example, advertising platforms such as Meta may use cookies, pixels, or similar technologies to help us measure advertising campaigns and understand interactions with our website.
Third-party services process information according to their own privacy policies and terms.
7. Order and Delivery Information
When you place an order, we use the information you provide to process and deliver your purchase.
This may include sharing relevant information such as your:
Name
Phone number
Delivery address
Order details
with delivery or logistics providers where necessary to complete your order.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Completing and maintaining records of transactions
Providing customer service
Maintaining business and accounting records
Resolving disputes
Preventing fraud or abuse
Complying with legal and regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Ask about how your information is being used
Withdraw consent where processing is based on consent
Object to certain uses of your information
Request information about third parties with whom your information may be shared
Some requests may be subject to legal, contractual, or operational limitations.
To exercise a privacy-related right or ask a question about your personal information, please contact us using the contact details provided below.
11. Marketing Communications
If you provide your contact information and consent to receive marketing communications, we may contact you with information about our products, offers, promotions, or services.
You can request to stop receiving marketing communications at any time by contacting us or, where available, using the unsubscribe option included in the communication.
Please note that you may still receive essential communications related to an order you have placed, such as order confirmations, delivery updates, or customer-service messages.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
14. International Data Processing
Some third-party service providers we use may process or store information outside Egypt.
Where this occurs, we take reasonable steps to ensure that information is handled appropriately and in accordance with applicable legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
16. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:
Unique Group Egypt
Website: uniquegroup-eg.com
Email: contact@uniquegroup-eg.com
Phone: +2 012 0073 3322
We will make reasonable efforts to respond to privacy-related requests within an appropriate period.