Terms & Conditions

These Terms & Conditions apply to all visitors, users, and customers who access or use the Unique Post & Plants website.

We reserve the right to update, modify, or change these Terms & Conditions at any time. Any changes will become effective once published on this page.

Your continued use of the website after any changes are published constitutes your acceptance of the updated terms.

We make every reasonable effort to ensure that product descriptions, specifications, dimensions, images, and other information displayed on the website are accurate and up to date.

• Product dimensions and specifications are provided for informational and purchasing purposes.
• Artificial trees are imported products and may have minor variations in shape, foliage arrangement, or appearance.
• Fiberglass pots may have minor variations in texture, finish, or appearance due to the nature of the manufacturing process.
• Product colors may appear slightly different depending on your device, screen settings, lighting, and photography conditions.

Minor variations that do not materially affect the product's specifications, quality, or intended use shall not be considered a product defect.

All products displayed on the website are subject to availability. Adding a product to your cart does not guarantee that the product will remain available until the order is completed and confirmed.

In the event that a product becomes unavailable after an order has been placed, we may contact the customer to discuss available alternatives or arrange a refund for the unavailable item.

All prices displayed on the website are stated in the applicable currency shown at checkout and may be changed at any time without prior notice.

We make reasonable efforts to ensure that all prices are displayed correctly. However, in the event of an obvious pricing or technical error, we reserve the right to correct the price and contact the customer before processing the order.

If the customer does not agree to the corrected price, the order may be cancelled and any applicable payment may be refunded.

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered confirmed only after it has been reviewed and accepted by Unique Post & Plants.

We reserve the right to cancel or decline an order in certain circumstances, including but not limited to:

• Product availability issues.
• Incorrect or incomplete customer information.
• Suspected fraudulent or unauthorized transactions.
• Pricing or technical errors.
• Delivery limitations.
• Other circumstances that prevent us from fulfilling the order.

Customers are responsible for providing accurate and complete information when placing an order.

This includes the customer's name, phone number, email address, delivery address, and any other information required to complete the order.

Unique Post & Plants shall not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

We offer payment methods displayed and made available during the checkout process.

Online payments may be processed through authorized third-party payment providers. By selecting an online payment method, you agree to the terms and conditions of the relevant payment provider.

For Cash on Delivery orders, payment must be made in full at the time of delivery unless otherwise agreed with Unique Post & Plants.

Delivery times displayed on the website or communicated by our team are estimates and may vary depending on the delivery location, product availability, courier operations, weather conditions, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing an accurate delivery address and a valid contact number.

If a delivery cannot be completed because the customer is unavailable, provides incorrect information, refuses the delivery, or otherwise prevents successful delivery, additional delivery charges may apply.

Certain products may be manufactured, modified, or prepared specifically according to the customer's requirements, including custom sizes, colors, finishes, or other specifications.

Custom-made or specially prepared products may not be eligible for return or exchange, except where required by applicable law or where the product has a qualifying defect or does not match the agreed specifications.

Customers are responsible for confirming all custom specifications before production or preparation begins.

Returns and exchanges are governed by our Return & Exchange Policy, which forms part of these Terms & Conditions.

Customers should review the Return & Exchange Policy before placing an order.

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to our website or systems.
• Introduce viruses, malware, or other harmful code.
• Attempt to interfere with the website's functionality or security.
• Copy, reproduce, or misuse website content without authorization.

Unless otherwise stated, all content appearing on the Unique Post & Plants website, including but not limited to text, product descriptions, photographs, graphics, logos, designs, videos, and other materials, is owned by or licensed to Unique Post & Plants.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit any website content without our prior written permission.

Our website may use or contain links to third-party services, including payment providers, delivery services, analytics platforms, social media platforms, and other external websites.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

We take reasonable steps to ensure that our website and products are presented accurately and that orders are processed with care.

However, to the extent permitted by applicable law, Unique Post & Plants shall not be responsible for indirect, incidental, or consequential losses arising from the use of the website or from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

We shall not be responsible for failure or delay in fulfilling our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include, without limitation, natural disasters, extreme weather, transportation disruptions, government restrictions, strikes, technical failures, or other events beyond our reasonable control.

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the Arab Republic of Egypt, unless otherwise required by applicable law.

We reserve the right to update or modify these Terms & Conditions at any time.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes your acceptance of the updated Terms & Conditions.

If you have any questions regarding these Terms & Conditions, please contact us: